April 23, 2020
Our Emergency Departments (ED) are here for you! If you have a serious medical emergency call 911 or go to your nearest ED. We are using & will continue to use proper infection control precautions/screenings to protect our patients and staff from COVID-19.
All patients will be screened to determine exposure to COVID-19. We thank you for your cooperation and patience during this challenging time.
Please see the message below from the Canadian Association of Emergency Physicians
Ottawa, ON: April 23, 2020
The Canadian Association of Emergency Physicians (CAEP) wants to advise all Canadians that
our Emergency Departments are safe, open and available to you and your families.
The COVID-19 pandemic has caused much disruption in the health care sector, with surgeries
cancelled, investigations and treatments delayed, and primary care practiced virtually.
Anecdotally, Canadian Emergency Departments from coast to coast have reported markedly
reduced patient visits. There are presumably two reasons for this: patients unwilling to burden
a fragile and potentially overwhelmed health care system and/or a fear of either contracting or
infecting others with the COVID virus.
Canadian emergency physicians are seeing a significant reduction in the number of patients
presenting with heart attacks, strokes and other time-sensitive medical conditions. A delay in
seeking care for any of a multitude of common emergency complaints, such as chest pain,
headache, weakness, abdominal pain, or mental health symptoms may potentially lead to
irreversible and preventable damage.
Avoidance of an emergency visit for fear of contracting COVID-19 is unfounded. Patients are
well-screened at the time they are triaged and patients who might have the COVID virus are
rapidly segregated and provided with appropriate protective equipment, such as masks. Your
risk of contracting COVID-19 casually as a result of an emergency visit is minimal.
Do not delay seeking medical attention if you perceive an acute change in your physical or
mental health status.
Canadian Emergency Departments are safe, and we are here to serve you. Your health matters